FINAL FANTASY VII
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KB Article: 64263
KB Category: [Technical Support]
KB Sub-category: [Connectivity / Network]

I'm having problems logging into the game launcher.

In order to play the game, you will need to enter the username or the email address associated with the Square Enix Members account that you used to purchase the game from the Square Enix online store.

If you have forgotten your password and need to reset it, please visit http://na.square-enix.com/ and click "LOG IN" and then "reset password".




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