FINAL FANTASY XI
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KB Article: 59583
KB Category: [Account/Billing]
KB Sub-category: [Reactivation]

I am currently withdrawn from PlayOnline. Can you please explain how to resume its use?

Currently, in order to resume PlayOnline services, you will have to complete the transfer of your PlayOnline ID to a Square Enix Account.

A dedicated page has been created to aide customers that wish to complete the transition process. Please click on the link below and follow the steps that best matches your situation.

<Square Enix Account Tranfer Dedicated Webpage>
http://www.playonline.com/ff11us/account/polshift/