Our Warranty protects against any manufacture damage to our products. This does not cover any damage done after the title has been sold. This also excludes missing software or manuals. Our warranty policy states you may get a replacement game if you purchased it within 90 days of your replacement request and have either a copy of the purchase receipt from the store you purchased it at or a copy of the credit card transaction used for the purchase.  If you don’t meet either of these requirements, we are unable to assist you with any product replacement issues.

To request warranty exchange, please select the Additional Assistance button located at the bottom of this KB article.