KB Article: 12854
KB Category: [Account/Billing]
KB Sub-category: [SQEX ID/Password Recovery]
If you have forgotten your SQUARE ENIX ID or password, access the SQUARE ENIX Account Management System and select the “Forgot your ID or password?” option below the “Log In” button. Follow the onscreen instructions to recover your SQUARE ENIX ID and/or password.
If you need to recover your Security Question and Answer, contact the SQUARE ENIX Support Center by clicking on the “Additional Assistance” button located at the bottom of this article.
If you have forgotten or can no longer access your registered e-mail address, see here.