Frequently Asked Questions

For customers intending on purchasing the PS5/PS4 version.

Please carefully note the following before you purchase the PlayStation®5 or PlayStation®4 version.

■Registering multiple service accounts on a single SQUARE ENIX account
Up to 8 registration codes for a retail product can be registered on a single SQUARE ENIX account. However, it is not possible to log in to multiple PlayStation®5 or PlayStation®4 consoles using a single PlayStation™Network account. Because of this, you cannot log in simultaneously to multiple service accounts registered under a single SQUARE ENIX account.

*Only 1 PlayStation™Network account can be registered to a single SQUARE ENIX account.

■Taking turns with family members to play the game using multiple SQUARE ENIX accounts
You can take turns to play the game by switching the logged in user on the PlayStation®5 or PlayStation®4 system. If you wish to do this, you must have the following:
- SQUARE ENIX account
- PlayStation™Network account
- PlayStation®5 or PlayStation®4 version retail product

■Playing with family members simultaneously using multiple SQUARE ENIX accounts
each person playing the game must be on a different Square Enix Account and a different PlayStation®5 or PlayStation®4 system to play simultaneously. Users may share devices if they are playing at different times.

*Please do not share account information with any other person, as account sharing is prohibited under the Terms of Service.



FAQ Article: 67223
FAQ Category: [Product Specifications] / FAQ Sub-category: [Products & Services]


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