KB Article: 78423
KB Category: [Technical Support]
KB Sub-category: [Crash / Freeze] [Game Data] [ Crash / Freeze]
[PC] My PC version has crashed or is missing key files.
If your PC version is crashing, does not start up, or a black screen, we would like for you to validate the installation. This is to confirm that all files have been installed properly.
Within your Steam "Library" folder, right click the game you are having trouble with, and choose 'Properties' > 'Local Files' > 'Verify integrity of game cache'. This will verify that the game is installed properly.
We hope this information has been helpful. If the error persists after trying the aforementioned troubleshooting solutions, please feel free to contact us by selecting the 'Additional Assistance' button on the bottom of the page.