Knowledge Base Search
Search Knowledge Base
Search Results
Number of Hits 32cases (Display cases between 1 - 32)
I purchased Rubies, but they are not showing on my account.
I need help getting access to my account back.
How do I report a bug?
Pricing, Supported Platforms, Release Date
Is there a way to return to a place I visited before?
How do I learn skills?
How do I switch skills?
What is a Support Skill?
Can I skip scenarios or auto-play the dialogue?
Can I speed up the battle?
Can I run away from battles?
How do I initiate a boost?
What is a boost?
Can I change my band's name?
Can I change a character's name?
What happens if I wipe during battle?
I'm lost and don't know where to go.
How do I change my equipment?
How do I back up my data?
Can I transfer my data to a different device and continue playing the game?
Can I start the game over from the beginning?
How do I change my party composition?
How do I change the volume?
Where do I change the in-game settings?
Can I replay stories I have seen so far?
If I quit out of the app during gameplay, will I be able to resume from the same spot?
Can I set more than 5 parties?
Startup/Download issues, errors, and crashes
What are the differences between a ★★★ and ★★★☆ rank character, or a ★★★★ and ★★★★☆ rank character?
I'm unable to purchase rubies.
Can I overwrite game data on a Square Enix account that has already been backed up?
I lost/accidentally used an item. Can you help me get it back?
Number of Hits 32 cases (Display cases between 1 - 32)
We use cookies on our websites. You are free to manage this via your browser setting at any time. To learn more about how we use the cookies, please see our cookies policy.
You probably won’t be surprised to hear that we’ve updated our Privacy Notice. Please do take the time to read our new, more informative, easier to read and easier to understand, Privacy Notice.