STAR OCEAN: ANAMNESIS
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Contact CategoryAccount/Billing
Contact Sub-category Account Recovery
Contact DetailsSOA Account Recovery Request
Contact MethodContact Email
* required
Contact Email Address*
Confirm Email Address*
Platform*
Original Player Name*
* This is your in-game name, NOT your real life name.
* If you are not sure of your Player Name, please give a guess or write "I don't know".
Original Player ID*
* You can find your ID in-game either on the title screen in the top-left or by going to "Other" > "Player ID."
* If you don't have access to your Player ID, please write "0".
When did you last play the game?* Please enter the date that you last played the game on your original account.
/ /
* MM/DD/YYYY
* Please give an estimate if you are not sure.
Rank*
Character On Loan* Please provide information in regards to the character you currently have on loan.
Use the format below:
 Character Name (Rarity, Level, Limit Break Level, Equipment)

Examples:
 Myuria (6-star, LV100, LBLV3, Jester's Wand, Anti-poison Amulet IV)
Past Purchases* If you have made any in-app purchases, please provide purchase information in the format below:
 Order ID
 Date of Purchase
 Number of Gems Purchased
 Price

If you have not made any in-game purchases, please write "N/A".

(Example)
 GPA.1234-1234-1234-12345
 Jan. 30, 2018
 16,500 Gems (Gem Teraset)
 $79.99 USD
Additional Details Please add any other information you would like to provide.
You must complete at least THREE of the following sections in order to receive assistance.
When did you create this new account? / /
* MM/DD/YYYY
* Please give an estimate if you are not sure.
Gems in Possession Please enter the total number of gems in your possession.
* Please give an estimate if you are not sure.
Characters in Possession (4★+) Please name three characters (4★ or higher) in your possession.

Character #1


Character #2


Character #3
Weapons in Possession Please name three weapons in your possession.

Weapon #1


Weapon #2


Weapon #3
FOL in Possession Please enter the total number of FOL in your possession.
* Please give an estimate if you are not sure.
Please create a new account on the device you wish to recover the original account to.
Enter the new account information below in "Temporary Player Name" and "Temporary Player ID".
DO NOT LINK THIS ACCOUNT.
Temporary Player Name*
* This is your in-game name, NOT your real life name.
Temporary Player ID*
* You can find your ID in-game either on the title screen in the top-left or by going to "Other" > "Player ID."