DISSIDIA FINAL FANTASY OPERA OMNIA
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Contact CategoryAccount/Billing
Contact Sub-category Account Recovery
Contact DetailsDFFOO Account Recovery Request
Contact MethodContact Email
* required
Contact Email Address*
Confirm Email Address*
Platform*
Original Player Name*
* This is your in-game name, NOT your real life name.
* If you are not sure of your Player Name, please give a guess or write "I don't know".
Original Player ID*
*Your ID will be a numbers-only string.
* You can find your ID in-game either on the title screen in the top-right or by going to "Home" > "Options" (the gear icon) > "User Data".
* If you don't have access to your Player ID, please write "0".
Player Message*
* If you are not sure of your Player Message, please give a guess or write "I don't know".
Support Character*
* If you are not sure of your Support Character, please give a guess or write "I don't know".
When did you first play the game?* Please enter the date that you first played the game on your original account.
/ /
* MM/DD/YYYY
* Please give an estimate if you are not sure.
When did you last play the game?* Please enter the date that you last played the game on your original account.
/ /
* MM/DD/YYYY
* Please give an estimate if you are not sure.
Past Purchases* If you have made any in-app purchases, please provide purchase information in the format below:
 Order ID
 Date of Purchase
 Number of Gems Purchased
 Price

If you have not made any in-game purchases, please write "N/A".

(Example)
 GPA.1234-1234-1234-12345
 Jan. 30, 2018
 3000 Gems (Platinum Chest)
 $18.99 USD
How did you lose your account?* Please state how you lost your account.
Additional Details Please add any other information you would like to provide.
You must complete at least THREE of the following sections in order to receive assistance.
5-, 4-star Gear In Possession Please name three 5-star and/or 4-star gear in your possession.

Gear #1


Gear #2


Gear #3
Character Levels Please list the character levels (not crystal strength levels) for three characters in your possession.
(name, level)

Character #1


Character #2


Character #3
Crystal Strength Levels Please list the crystal strength levels for three characters in your possession.
(name, crystal strength level)

Character #1


Character #2


Character #3
Party Composition Please the characters and summon in one of your party compositions.
* Do not list the default "WOL, Vivi, Rem" party composition.

Character #1


Character #2


Character #3


Summon
Gems in Possession Please enter the total number of gems in your possession.
* Please give an estimate if you are not sure.
Please create a new account on the device you wish to recover the original account to.
Enter the new account information below in "Temporary Player Name" and "Temporary Player ID".
Temporary Player Name*
* This is your in-game name, NOT your real life name.
Temporary Player ID*
*Your ID will be a numbers-only string.
* You can find your ID in-game either on the title screen in the top-right or by going to "Home" > "Options" (the gear icon) > "User Data".