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Contact CategoryAccount/Billing
Contact Sub-categoryBilling Issues
Summary of your inquiryDFFOO Gem Purchase Support Request
Contact MethodContact Email
* required
Contact Email Address*
Confirm Email Address*
Player Name*
* This is your in-game name, NOT your real life name.
Player ID*
*Your ID will be a numbers-only string.
* You can find your ID in-game either on the title screen in the top-right or by going to "Home" > "Options" (the gear icon) > "User Data".
Purchase Information* Please provide purchase information in the format below:
 Order ID
 Date of Purchase
 Number of Gems Purchased

 Jan. 1, 2017
 3,000 (Platinum Chest)
 $18.99 USD
Additional Details Please add any other information you would like to provide.

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