Enter Contact Details

Please enter a description of your inquiry.

Contact Category	App-related
Contact Sub-category	Save data
Summary of your inquiry	Account Restoration Request
Contact Method	Contact Email

* required

Contact Email Address*
Confirm Email Address*
Original Player Name*	* This is your in-game character name, NOT your real life name. * If you are not sure of your Player Name, please give a guess or write "I don't know".
Original Player ID*	* Your Player ID will be in the format ####-####-####. * You can find your Player ID in-game by going to Menu > ETC > Customer ID
Player Level
Max Stamina
Amount of Gil on the Account	* Please give an estimate if you are not sure.
Amount of Magicite on the Account	* Please give an estimate if you are not sure.
Amount of Summon Tickets on the Account	* Please give an estimate if you are not sure.
Amount of Ability Tickets on the Account	* Please give an estimate if you are not sure.
Names of Faeries/Spirits/Companions Owned	List at least three (3).
Size of Card Bank	* If the size is the default size you may skip this.
Size of Card Box	* If the size is the default size you may skip this.
Names of Job Cards Available in your Deck
Ability Cards Owned	List as many details as you can about some of your currently owned Ability Cards. Use the format below: 　Card Name (Stars) Level Example: Ifrit (4 stars) level 30
Date of your last Login	/ / * MM/DD/YYYY * Please give an estimate if you are not sure.
Past Purchases	If you have made any in-app purchases, please provide purchase information in the format below: 　Order ID, Google Play Order Number, Steam Order Number 　Amount of Magicite Purchased 　Price and Currency Used 　Date and Time of Purchase (including timezone) (Example) 　GPA.1234-1234-1234-12345 　1500 Magicite 　$14.99 USD 　Jan. 1, 2017 20:00 PT

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