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Contact CategoryApp-related
Contact Sub-categoryLost Medal(s)/Skill(s)
Contact DetailsMedal/Skill Restoration Request
Contact MethodContact Email
* required
Contact Email Address*
Confirm Email Address*
Player Name
* This is your in-game name, NOT your real life name.
Player ID*
* You can find your Player ID in-game by tapping on your character's portrait, or by going to Menu > Other > Player Information. Your Player ID will be in the top-right corner.
What Medal(s) did you lose?*
* Please note that we can only restore Attack Medals, and only the basic version of your lost Medal will be provided, without any skills or traits attached to it. This service is only provided once per account.
When did the issue occur?* / /   
* Month / Day / Year   Hour (PT)
* Please give an estimate if you are not sure.
How did the issue occur?*
* Please be as descriptive as possible.