KINGDOM HEARTS Unchained χ
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Please enter a description of your inquiry.

Contact CategoryApp-related
Contact Sub-categoryLost Account
Contact DetailsAccount Restoration Request
Contact MethodContact Email
* required
Contact Email Address*
Confirm Email Address*
Old Player Name*
* This is your in-game character name, NOT your real life name.
* If you are not sure of your Player Name, please give a guess or write "I don't know".
Old Player ID*
* Your Player ID will be a numbers-only string.
* You can find your Player ID in-game by tapping on your character's portrait, or by going to Menu > Other > Player Information. Your Player ID will be in the top-right corner.
* If you don't have access to your Player ID, please write "0".
When did you first play the game?* / /
* MM/DD/YYYY
* Please give an estimate if you are not sure.
When did you last play the game?* / /
* MM/DD/YYYY
* Please give an estimate if you are not sure.
Union
Maximum AP
* Please give an estimate if you are not sure.
Jewels Owned
* Please give an estimate if you are not sure.
Unequipped Medals List as many details as you can about some of your currently unequipped Medals.
Use the format below:
 Medal Name (Rarity, Level, Special Attack Bonus, Skill, Boosts)

Examples:
 Illustrated Kairi (6*, LV100, 99%, Attack Boost III, 1000/1000 STR/DEF -10 Cost)
 HD Aqua (5-star, level 80, 3 dots, 150 defense)
Past Purchases* If you have made any in-app purchases, please provide purchase information in the format below:
 Order ID
 Date of Purchase
 Number of Jewels Purchased
 Price

If you have not made any in-game purchases, please write "N/A".

(Example)
 GPA.1234-1234-1234-12345
 Jan. 1, 2017
 3000 (Weekly Jewels Extravaganza)
 $14.99 USD
New Player Name* Please create a new character on the device you wish to recover the old account to, and enter the new account information below in "New Player Name" and "New Player ID".

* This is your in-game character name, NOT your real life name.
New Player ID*
* You can find your Player ID in-game by tapping on your character's portrait, or by going to Menu > Other > Player Information. Your Player ID will be in the top-right corner.
When did you create this new account?* / /
* MM/DD/YYYY
* Please give an estimate if you are not sure.
Additional Details Please add any other information you would like to provide.