[Important] [Refix] Server Issue, Recovery, and Compensation (Oct. 20)

On October 15, we swapped out our server equipment after users experienced issues; however, certain users still continued to be unable to properly download game data and play the game.
As a result, we held an emergency maintenance and swapped out server equipment once again in order to address this issue.

The issue is currently resolved, and we deeply apologize for any inconvenience arising from extending this scheduled maintenance.

◆For players still unable to play
As a result of swapping out server equipment, game data is now sent from a new host. Depending on your device's environment, it may take some time before your device recognizes the new host. If you are still receiving an error and are unable to play, please try the following:
・Wait 1 to a few hours and try again
・Try changing your device's connection type to Wi-Fi or 4G/3G.

The above may resolve the issue.
However, if the issue still persists, please try reinstalling the app:

1. Delete the “Guardian Cross” app from your device.
2. Turn the power off on your device, then turn it back on.
3. Reinstall the “Guardian Cross” app from the App Store.

◆ Regarding Compensation
As an apology, we plan to send out compensation to all users. We will notify you of the schedule at a later date.

We sincerely apologize for any inconvenience this may have caused.
We hope you continue to enjoy playing Guardian Cross.