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2018/08/06 00:00 from FINAL FANTASY XI

Recovery from Square Enix Account Management System Issue (Aug. 3)

At the time below, our payment agency’s systems experienced technical difficulties causing errors when using credit cards, or PayPal/Boleto Bancário for the actions below.

We are pleased to announce that the issue has been addressed, and we apologize for any inconvenience this may have caused.

[Date & Time]
Aug. 3, 2018 1:15 a.m. to 1:28 a.m. (PDT)

Errors being displayed when using credit cards for the following:
-Registering or changing payment method
-Purchasing a Security Token
-Apply for the World Transfer Service
-New service account subscriptions, reinstatement
-Purchasing Expansions and additional scenarios

Users may not be able to perform the following actions using credit card/PayPal/Boleto Bancário:
-Charging for Square Enix Crysta

[Affected Service]
Square Enix Account Management System