FINAL FANTASY XI
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2016/02/08 01:00 from FINAL FANTASY XI

Recovery from Square Enix Account Management System Issues (Feb. 5)

At the time below, our payment agency’s systems experienced technical difficulties causing errors when using credit cards or ELV for the actions below.
We are pleased to announce that the issue has been addressed, and we apologize for any inconvenience this may have caused.

[Date & Time]
Feb. 5, 2016 14:06 to 14:42 (PST)

[Details]
Errors being displayed when using credit cards or ELV for the following:
・Registering or changing payment method
・Charging for Square Enix Crysta
・Purchasing a Security Token
・Purchase or recovery of Content ID
・World Transfer Service
・Purchase of Expansion content and Expansion Chapters

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