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2015/12/09 01:55 from FINAL FANTASY XI
Important Notice to Software Token Users (Nov. 16): Follow-up
On Dec. 8, 2015, iOS 9.2 was released.
As we previously notified you, it has been confirmed that updating to iOS 9.2 causes an issue where the Software Token will not open.
Therefore, we ask that you do not update to iOS 9.2.
In order to address this issue, we are planning to update the Software Token. We will notify you as soon as there are any new developments in the situation, and we ask for your patience.
If you have updated to iOS 9.2, we have confirmed that the Software Token can be made usable again by first removing the Software Token and then re-downloading and re-registering the Software Token.
For more information on the Token removal, please go to the url below.
http://sqex.to/LxX
We apologize for any inconvenience this may cause, and we ask for your understanding and patience on this matter.
As we previously notified you, it has been confirmed that updating to iOS 9.2 causes an issue where the Software Token will not open.
Therefore, we ask that you do not update to iOS 9.2.
In order to address this issue, we are planning to update the Software Token. We will notify you as soon as there are any new developments in the situation, and we ask for your patience.
If you have updated to iOS 9.2, we have confirmed that the Software Token can be made usable again by first removing the Software Token and then re-downloading and re-registering the Software Token.
For more information on the Token removal, please go to the url below.
http://sqex.to/LxX
We apologize for any inconvenience this may cause, and we ask for your understanding and patience on this matter.
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