SQUARE ENIX Account

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Frequently Asked Questions

In-Game/Game Contents

Can a SQUARE ENIX account be shared?

Account/Billing

How can I cancel my Square Enix Account?

How do I get a SQUARE ENIX account?

How do I change my registered information?

My SQUARE ENIX account was accessed by an unauthorized third party!

If I have multiple PlayOnline IDs, will I need a different SQUARE ENIX account for each of these IDs?

Products & Services

How can I obtain a security token?

What is the URL for the SQUARE ENIX account login page?

What are the benefits of using a SQUARE ENIX account?

Can I access online services unique to other regions?

Which services can currently be accessed through a Square Enix account?

Security Tokens

Can anyone use my SQUARE ENIX Security Token before I register it?

My security token still hasn't arrived

Do I have to use a one-time password to log in?

What steps do I take if my SQUARE ENIX Security Token broke?

I can't log in with the one-time password.

Software Token

What is the release date for the SQUARE ENIX Software Token?

How much does the application cost?

What devices support this application?

What is the required OS version for the Software Token?

Will I be able to save the Software Token on an external memory card for Android devices?

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