Account/Billing

I've lost my PlayOnline password.

What if my account is hacked outside of Information Centre business hours?

How can I check my PlayOnline IDs and PWs?

Even though I started using the Square Enix security token, the account was accessed by an unauthorized third party!

Will Square Enix stop their activities against unauthorized third-party access?

In-Game/Game Contents

I purchased the registration code, but I don't have the expansion disk. Is it okay if I borrow the expansion disk from friends?

Why can't I copy the entire Macro Set (Book)?

Real Money Trading (RMT)

Cheating

About Monster Holding

Products & Services

Will using a one-time password for the account guarantee protection from unauthorized access?

Will there be a difference in the content of the add-on scenarios depending on the platform or region?

Will I be able to have access to the new content if I'm on a trial account?

What version of FINAL FANTASY XI and it's expansion will I need to have installed to access the scenarios?

Will the add-on scenarios be available for all platforms?

Technical Support

FINAL FANTASY XI Error "FFXI-2003"

I didn't find the data that I saved.

I get the message, "Failed to initialize Direct3D" when I select "Play." What should I do?

How can I change my display resolution?

Will FINAL FANTASY XI only run on NVIDIA(R) GeForce(TM) series Graphic Processing Units with at least 32 MB of Video RAM?