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KB Article: 77435
KB Category: [Products & Services]
KB Sub-category: [Additional Services]

How do I set up the PlayOnline Viewer for the first time?

1)    Click on the Add Member option.

2)    Enter the information as requested.

a.    Member name can be anything you like and is a reminder of which account you are logging into in case you have multiple accounts.

b.    PlayOnline ID is the ID provided to you when you registered the account.

* The format will be 4-Capital Letters followed by 4-numerals.
* Example: ABCD1234

c.    Set Password should be set to Save.

d.    Enter your PlayOnline Password.
* If you need assistance with resetting the PlayOnline Password, please see the instructions here.

e.    Member Password is optional and is another layer of security if you have multiple users of the computer. This password will only apply to this instance of the PlayOnline Viewer.

f.    Square Enix ID is the ID you use to log into the Square Enix Account Management site for setting up payment and maintaining your account information.

g.    One-Time Password can be set to Use if you have a Security Token or Software Token linked to the account. If you do not have one linked to the account, please leave this as Do Not Use.

3)    Click Register and then Yes to complete member registration.

4)    You may now log into the account using your Square Enix ID and, if applicable, the One-Time Password.