DISSIDIA FINAL FANTASY OPERA OMNIA
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KB Article: 77199
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I redeemed my DISSIDIA FINAL FANTASY NT promo code but I did not receive the items in my Gifts.

This issue may have been caused by multiple Google accounts being present on your device.


Please follow the steps below to obtain the items on your current DFFOO account.


Check which Google account the promotion code is tied to

1. Launch Google Play Store from your device.

2. Tap the menu button () on the top left of the screen.

3. Select your account from the top of the screen by tapping on the account icon.

4. Tap "Account".

5. Tap "Order History".

6. "DISSIDIA FINAL FANTASY..." $0.00 would be the redeemed code.

 

Back up your data and uninstall DFFOO

1. Launch DISSIDIA FINAL FANTASY OPERA OMNIA from your device.

2. Enter the Home screen by tapping on the Title Screen.

3. Tap on the Options button (gear icon) on the left.

4. Scroll down to the "Facebook Login" button. If it already shows "Facebook Logout", you can skip to Step 7.

5. Log in to your Facebook account.

6. If the button shows "Facebook Logout", you have now linked your account successfully.

7. Uninstall DISSIDIA FINAL FANTASY OPERA OMNIA from your phone.

 

Remove DISSIDIA FINAL FANTASY OPERA OMNIA from your Library

1. Launch Google Play Store from your device.

2. Tap the menu button () on the top left of the screen.

3. Select your account from the top of the screen by tapping on the account icon.

4. Tap "My apps & games".

5. Tap "Library".

6. Tap the X on the right of the App to remove from Library.

 

Install DISSIDIA FINAL FANTASY OPERA OMNIA from your computer browser

1. Launch a web browser on your computer.

2. Go to http://sqex.to/dffoo_android

3. Log in to the Google account which you redeemed the promotion code with.

4. After logging in, please press the Install button.

5. Choose the device to install DISSIDIA FINAL FANTASY OPERA OMNIA on.

6. Check your device. The App should be installed.

7. Launch DISSIDIA FINAL FANTASY OPERA OMNIA, choose to "Transfer Data" with your Facebook account.

8. The promotion code items should now be sent to your Gifts page.