COSMOS RINGS
Top - FAQ Search - FAQ Detail
Knowledge Base Search

KB Article: 75289
KB Category: [App-related]
KB Sub-category: [ App Errors]

The app crashes.

Please consult the possible solutions below if the app crashes:

- Your device may be running out of free memory. If you have any resident apps running, please end them.

- Having too much data already stored on your device will increase the likelihood of an error occurring. Try deleting unnecessary files.  
- Try turning your device off, waiting for a few minutes and turning it back on again. 

- Ensure that you have the latest OS version installed on your device.
* Please check if the latest OS version is compatible with the app before proceeding with the update.

If you are still experiencing difficulties, please delete the app and re-install it.
*Please note that you will have to restart the game from the beginning if you reinstall the app on your Apple Watch.