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KB Article: 75289
KB Category: [App-related]
KB Sub-category: [ App Errors]
The app crashes.
Please consult the possible solutions below if the app crashes:
- Your device may be running out of free memory. If you have any resident apps running, please end them.
- Having too much data already stored on your device will increase the likelihood of an error occurring. Try deleting unnecessary files.
- Try turning your device off, waiting for a few minutes and turning it back on again.
- Ensure that you have the latest OS version installed on your device.
* Please check if the latest OS version is compatible with the app before proceeding with the update.
If you are still experiencing difficulties, please delete the app and re-install it.
*Please note that you will have to restart the game from the beginning if you reinstall the app on your Apple Watch.
- Your device may be running out of free memory. If you have any resident apps running, please end them.
- Having too much data already stored on your device will increase the likelihood of an error occurring. Try deleting unnecessary files.
- Try turning your device off, waiting for a few minutes and turning it back on again.
- Ensure that you have the latest OS version installed on your device.
* Please check if the latest OS version is compatible with the app before proceeding with the update.
If you are still experiencing difficulties, please delete the app and re-install it.
*Please note that you will have to restart the game from the beginning if you reinstall the app on your Apple Watch.
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