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KB Article: 73104
KB Category: [App-related]
KB Sub-category: [ App Errors]

The app will not start.

Please consult the possible solutions below if the app fails to start:  

- Try turning your device off, waiting for a few minutes and turning it back on again.

- If you have any resident apps running, please end them.

- Having too much data already stored on your device will increase the likelihood of an error occurring. Try deleting unnecessary files.

- Please try reinstalling the app.

If the above does not resolve the issue, please submit an inquiry to the Support Center.