Masters of the Masks
Top - FAQ Search - FAQ Detail
Knowledge Base Search

KB Article: 72929
KB Category: [App-related]
KB Sub-category: [App General]

My account was banned. Why?

An account that has been found guilty of violating the Square Enix User Agreement will be immediately terminated without any prior notice. In addition, we cannot explain the details of a ban including its reason, as this would involve divulging information on investigation methods.

Please review the Square Enix User Agreement for more details.

If you believe you were banned by mistake, please contact the SQUARE ENIX Support Center.




We use cookies on our websites. You are free to manage this via your browser setting at any time. To learn more about how we use the cookies, please see our cookies policy.

You probably won’t be surprised to hear that we’ve updated our Privacy Notice. Please do take the time to read our new, more informative, easier to read and easier to understand, Privacy Notice.