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KB Article: 69169
KB Category: [App-related]
KB Sub-category: [ App Errors]
I get an error message while downloading / playing / launching FINAL FANTASY III on Windows Phone
Please consult the possible solutions below if you experience an error in any of those situations:
- An unstable connection can interrupt the download. Please ensure you have a steady Wi-Fi connection.
- Try turning your device off, waiting for a few minutes and turning it back on again.
- Close any other apps running in the background or any other features such as wallpaper that consume a lot of memory.
- Having too much data already stored on your device will increase the likelihood of an error occurring. Try deleting unnecessary files.
*If you are still experiencing difficulties, please submit a contact form from our support page with the following information:
(1) The screen or situation where the error occurred.
(2) The content of the error message displayed
(3) Steps taken before the error occurred.
- An unstable connection can interrupt the download. Please ensure you have a steady Wi-Fi connection.
- Try turning your device off, waiting for a few minutes and turning it back on again.
- Close any other apps running in the background or any other features such as wallpaper that consume a lot of memory.
- Having too much data already stored on your device will increase the likelihood of an error occurring. Try deleting unnecessary files.
*If you are still experiencing difficulties, please submit a contact form from our support page with the following information:
(1) The screen or situation where the error occurred.
(2) The content of the error message displayed
(3) Steps taken before the error occurred.
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