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KB Article: 66698
KB Category: [Software Token]
KB Sub-category: [Redownloading]

How do I re-install the Software Token?

If you have not completed the registration process for the Software Token yet, you can delete the application and re-download it to complete the re-installation.

If you have already completed the registration process, you will have to remove the Software Token before deleting it. For more information on how to remove your Software Token, go here:
http://support.na.square-enix.com/faqarticle.php?kid=66676&id=496&la=1&ret=faq&pv=100&page=0&c=0&sc=0&so=4

After the Software Token has been removed, you can delete the application and re-download it to complete the re-installation.

Please visit the following page for more information on how to register a Software Token.
http://support.na.square-enix.com/faqarticle.php?kid=66681&id=496&la=1&ret=faq&pv=100&page=0&c=0&sc=0&so=4