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KB Article: 66694
KB Category: [Software Token]
KB Sub-category: [Products & Services]

Is it possible for me to have a Security Token and a Software Token tied to my Square Enix account?

You cannot use both a Security Token (key ring) and Software Token simultaneously on one SQUARE ENIX account. If you are already using a Security Token and wish to use a Software Token, you must remove your Security Token. Please visit the following page for more information on how to make the switch from a Security Token to a Software Token:
http://support.na.square-enix.com/faqarticle.php?kid=66693&id=496&la=1&ret=faq&pv=100&page=0&c=0&sc=0&so=4