Knowledge Base Search
KB Article: 59645
KB Category: [Account/Billing]
KB Sub-category: [Account Creation]
An error occurs when I open the PlayOnline Viewer and clicked on "Join PlayOnline," that prevents me from completing the transfer.
First off, you will need a valid Square Enix account in order to use the PlayOnline service. Once you have acquired a Square Enix account, log into the Square Enix Account Management System, and create a service account using the registration code.
There is a dedicated page set up specifically for new customers and returning customers, so please review which procedures apply to your situation and complete them accordingly.
<Square Enix Account Transfer Page>
http://www.playonline.com/homeus/polshift/
There is a dedicated page set up specifically for new customers and returning customers, so please review which procedures apply to your situation and complete them accordingly.
<Square Enix Account Transfer Page>
http://www.playonline.com/homeus/polshift/
We use cookies on our websites. You are free to manage this via your browser setting at any time. To learn more about how we use the cookies, please see our cookies policy.
You probably won’t be surprised to hear that we’ve updated our Privacy Notice. Please do take the time to read our new, more informative, easier to read and easier to understand, Privacy Notice.