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KB Article: 59560
KB Category: [Products & Services]
KB Sub-category: [Product Specifications]
How will this transfer affect the users who are using a client from a region different from their account's region (i.e. a customer living in North America but using the Japanese game client)?
The transfer will not affect customers that are using a client from a different region.
In addition, customers will not be required to have the region for their Square Enix account match the region for their PlayOnline account. However, please be aware of the following:
- Customers who currently have a link in place will be required to transfer their PlayOnline account to the Square Enix account it is linked to.
- Payment methods will differ depending on the region of the Square Enix account.
- The currency of fees (i.e. monthly subscription fees, World Transfer Service fees, fees for purchasing registration codes, etc.) will be based on the region for the Square Enix account
- If a customer wishes to register any additional content such as expansions, they will be required to use products from the PlayOnline ID’s region (i.e. customers with a North American Square Enix account will be required to acquire a product from the North American region).
In addition, customers will not be required to have the region for their Square Enix account match the region for their PlayOnline account. However, please be aware of the following:
- Customers who currently have a link in place will be required to transfer their PlayOnline account to the Square Enix account it is linked to.
- Payment methods will differ depending on the region of the Square Enix account.
- The currency of fees (i.e. monthly subscription fees, World Transfer Service fees, fees for purchasing registration codes, etc.) will be based on the region for the Square Enix account
- If a customer wishes to register any additional content such as expansions, they will be required to use products from the PlayOnline ID’s region (i.e. customers with a North American Square Enix account will be required to acquire a product from the North American region).
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