Trade scams affect not only the perpetrator and the victim, but also SQUARE ENIX and the community as a whole. To promote the growth of a healthy community, we strive constantly to prevent scams from occurring.

First, we will confiscate all items and gil that the scammer gained. If the scammed items and gil have been traded to a third party, they may be confiscated from that party. If the items or gil no longer exist, items equivalent to the value of the scammed items may be confiscated.

To protect yourself from scams, always double-check items in the trade window before hitting the "accept" button. If loaning items to others, set clear terms for the date and time of return.

* Please understand that if the GM staff is unable to find evidence of trade or delivery data during the course of the investigation, items will not be compensated.
* Please understand that due to technical constraints, the GM staff is only able to assist with trade scam investigations that are reported within one week of their occurrence. GMs cannot pursue reports received any later.