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KB Article: 12542
KB Category: [Account/Billing]
KB Sub-category: [ Registration Information]

How can I find my PlayOnline ID and password?

You can confirm your PlayOnline ID, which is required for the transfer process, by opening the PlayOnline Viewer and looking under the "Members List" section.

For security purposes, PlayOnline ID passwords and PlayOnline email passwords cannot be viewed from within the PlayOnline Viewer. Please ensure that you store this information carefully.

If you are unable to verify your PlayOnline ID or if you have forgotten any of your passwords, please click on the "Additional Assistance" button below and contact our Support Center for help.