KB Article: 11300
KB Category: [In-Game/Game Contents]
KB Sub-category: [ In-Game/Contents]
Unable to Enter Certain Areas
Some areas within FINAL FANTASY XI are only accessible if you own the related expansion pack(s). There may also be times when you will not be able to visit an area because the associated content is not installed or registered, even if you already own it.
If you cannot enter an area, ensure that any related expansions are both installed and registered. If you are still unable to visit an area, this may be due to a lack of in-game progression. As those cases are more specific to the players, please conduct further research online for further information.