Frequently Asked Questions

I don't know which product I should purchase to play FINAL FANTASY XIV: Shadowbringers.

Depending on how you would like to play, your purchase product will differ.

Please review the following that would best fit your requested criteria.

For customers who would like to play FINAL FANTASY XIV for the first time:

We are planning to release a Complete Package which also includes the expansion, Shadowbringers.

Please look for future announcements for details.

For currently active FINAL FANTASY XIV players:

I currently have an active FINAL FANTASY XIV character and would like to play the FINAL FANTASY XIV: Shadowbringers expansion.

    Requirement: The expansion pack, FINAL FANTASY XIV: Shadowbringers for your current pc/console. 

 If you would like to have your current active FINAL FANTASY XIV character to have access to FINAL FANTASY XIV: Shadowbringers please purchase and register via your character's service account.

   *You will be able to play with either the normal or the collectors edition of FINAL FANTASY XIV: Shadowbringers.

I would like to play on a different device with my current existing FINAL FANTASY XIV character

We are planning to release a Complete Package which also includes the expansion, Shadowbringers.

Please look for future announcements for details.

I would like to play anew with my current Square Enix account that I player FINAL FANTASY XIV with

We are planning to release a Complete Package which also includes the expansion, Shadowbringers.

Please look for future announcements for details.



FAQ Article: 78147
FAQ Category: [Product Specifications] / FAQ Sub-category: [Products & Services]


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