Frequently Asked Questions

How do I join and play the FINAL FANTASY XIV Online Free Trial?

How to Get Started

https://freetrial.finalfantasyxiv.com/na/


PC/Mac Version

1. Download and install the free trial software.

2. Create a FINAL FANTASY XIV free trial account upon launching the software.

 

PS4™Version

1. Using your PlayStation®4 console, open the PlayStation Store

 

2. Go to the game page for FINAL FANTASY XIV Online free trial (e.g. using the search function)

3. Use the "Try Free Demo" button on the left of the game page.

You can also use your computer to queue the download from the Sony Entertainment Network website.

            ·[PS4™]FINAL FANTASY® XIV Online Free Trial

 

How to install the free trial with an existing version of the FINAL FANTASY XIV client

1. Make sure all instances of FINAL FANTASY XIV have been uninstalled, including the free trial.

2. Go to C:\User\(PCName)\Documents\My Games

3. Delete the following folder/directory: "FINAL FANTASY XIV - A Realm Reborn" or any folder/directory that contains FINAL FANTASY XIV.

 

Requirements to participate in the free trial

1. You must possess a SQUARE ENIX Account.

·You can create a SQUARE ENIX Account during the client setup process or on the SQUARE ENIX Account Management page here.

·You can also use a pre-existing SQUARE ENIX Account, as long as that account does not have a license for the retail version or beta of FINAL FANTASY XIV: A Realm Reborn.

 

2. Your SQUARE ENIX Account must not have had a previous FINAL FANTASY XIV: A Realm Reborn license.

            ·You must not have participated in the free trial before.

            ·You must not have participated in the FINAL FANTASY XIV: A Realm Reborn Beta Test.

            ·You must not have a full version license of FINAL FANTASY XIV: A Realm Reborn.

 

Restrictions for the FINAL FANTASY XIV: A Realm Reborn Free Trial

 

The following account restrictions apply during the Free Trial:

            ·Free trial users cannot use paid optional services (hiring additional retainers, etc.)

            ·Free trial users are unable to log in to the Lodestone and the official forums.

 

The following in-game restrictions apply during the free trial:

·[Character Creation Restriction]

            -Up to 8 playable characters, restricted to 1 playable character per World, can be created with a free trial account.

·[Level Cap]

            -Class levels are capped at level 35 for free trial characters.

·[Currency Cap]

            -Gil (in-game currency) is capped for free trial characters.

·[Chat Restrictions]

            -The chat options /shout, /yell, and /tell cannot be used by free trial characters.

·[Market Board Restrictions]

            -The Market Board cannot be used by free trial characters.

·[Trading Restrictions]

            -Trades cannot be made with or by free trial characters.

·[Moogle Delivery Service Restrictions]

            -The Moogle Delivery Service cannot be used by free trial characters.

·[Retainer Restrictions]

            -Retainers cannot be used or hired by free trial characters.

·[Linkshell Restrictions]

- Linkshells cannot be created by free trial characters. However, free trial characters can join already existing linkshells.

·[Free Company Restrictions]

            -Free trial characters cannot join Free Companies.

·[Party Restrictions]

            -Free trial users cannot invite other players to their party.

            -Free trial users cannot recruit party members via the Party Finder.

             However, Free trial users can be invited to parties and use the Duty Finder feature.

            -Free trial users cannot progress past Floor 10 in the Deep Dungeon.

 

Please note that free trial users will also be unable to log into the Lodestone or official forums or purchase optional services on Mog Station. All of these restrictions will be removed after upgrading to the full version.

 

ADDITIONAL FAQs

Where do I find my registration code for the free trial?

http://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=70902&ret=main

 

What are the system requirements for playing the free trial on a PC?

http://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=70903&ret=main

 

Will I be able to transfer my character from the free trial over to the full version?

http://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=70905&ret=main

 

Are the Worlds available on the free trial the same as the full version?

http://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=70906&ret=main

 

Are there any incentives or bonus items for playing the free trial and then transferring to the full version?

http://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=70907&ret=main

 

Do I need to uninstall the free trial client when transferring to the full version?

http://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=70908&ret=main

 

Can I upgrade from the free trial to the PlayStation®4 full version?

http://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=70967&ret=main



FAQ Article: 70929
FAQ Category: [Product Specifications] [Products & Services] / FAQ Sub-category: [Products & Services] [ Promotional] [Product Specifications]


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