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KB Article: 12818
KB Category: [ Security Tokens]
KB Sub-category: [Products & Services]

Do I have to use a one-time password to log in?

The one-time password feature is only required when using a registered and active SQUARE ENIX Security Token. If you do not have a SQUARE ENIX Security Token, then you do not need to use the one-time password feature. If you have not registered a SQUARE ENIX Security Token, for Final Fantasy XI, set the one-time password to “Do Not Use”. For Final Fantasy XIV, leave the one-time password field blank when logging in.