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KB Article: 74845
KB Category: [Billing/Points]
KB Sub-category: [Billing Issues]
The Golden Orbs I purchased are not appearing in the game.
Depending on your connection it may take longer for purchased items to appear in-game. If the Golden Orbs you purchased are not showing up, please consult to the following troubleshoots.
- Close out the JUSTICE MONSTERS FIVE app and restart it.
- Turn off your phone and turn it back on after a few minutes.
If the Golden Orbs still do not appear, please click on the 'Additional Assistance' button at the bottom of this article, enter the necessary details including your GooglePlay order number, and submit a ticket to the Support Center.
- Close out the JUSTICE MONSTERS FIVE app and restart it.
- Turn off your phone and turn it back on after a few minutes.
If the Golden Orbs still do not appear, please click on the 'Additional Assistance' button at the bottom of this article, enter the necessary details including your GooglePlay order number, and submit a ticket to the Support Center.
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