KB Article: 76109
KB Category: [App-related]
KB Sub-category: [Lost Medal(s)/Skill(s)]
Please make sure that you are not using any sorting filters, which may not show certain Medals in your Medal List. You can view filters by pressing the "Sort" button from your Medal List.
If you still cannot find your Medal, or if you if you accidentally sold or improperly fused a Medal or Skill, please click here to submit a support form to the Square Enix Support Center.