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Warranty Policy

How can I view the purchase history?

Can I specify the delivery time?

I would like to change my shipping address.

How do I log out from the SQUARE ENIX Online Store?

What should I do if I forgot the Login ID and Password?

How can I check and change registered information on the account?

How much is the shipping fee?

Placing an Order Through SQUARE ENIX Online Store

What forms of payment are accepted?

I cannot log into the site.

What is required to purchase from Square Enix Online Store?

What is the URL of the Square Enix Online Store?

Square Enix Online Store Service Details

My order arrived in damaged condition.

Is it possible for the item to be out of stock before I place the order?

If I order pre-order item and regular item together, when will they be shipped?

I would like to have the order confirmation email resent.

If I pre-order the day before the release day, will the item be delivered on the release day?

What will happen to my pre-order if the release date is changed?

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